1. Home
  2. FAQ
Help Center

fbajee85 FAQ –
All Your Questions, Answered Right Here

The most frequently asked questions by our members are answered here in English. Browse below or type your question in the search bar.

7
FAQ Answers
24/7
Support Active
5 Minutes
Average Resolution Time
In Bengali
Full Support
Topics
VIP Benefits & Tiers
Multiple Account Policy
App Issues & Updates
Live Scores & Live Streaming
Profile Updates
Change Language
Rewards & Winnings

Can't find an answer?

Our support team is always ready to help.

Go to Support

fbajee85's VIP Program has 5 tiers in total: Bronze → Silver → Gold → Platinum → Diamond. You earn loyalty points on every bet and deposit, and your tier is determined by the points you accumulate.
Benefits by tier:
  • Bronze: 5% cashback, standard support
  • Silver: 8% cashback, priority support, weekly reload bonus
  • Gold: 12% cashback, priority withdrawals, monthly bonus up to ৳2,000
  • Platinum: 18% cashback, dedicated account manager, and higher betting limits
  • Diamond: 25% cashback, VIP live support anytime, exclusive event invitations, custom bonuses
You automatically start at the Bronze tier upon registration. As you accumulate points, the system upgrades you to the next tier and notifies you via SMS and inbox notification. VIP status is reviewed every 3 months.

In accordance with fbajee85's policy Maximum one account per person This is not permitted. If one person opens two accounts, both will be permanently suspended and the balances may be forfeited.
However, if two members of the same household (e.g., a married couple or siblings) A different mobile number, a different ID, and a different payment method if they use the same household IP, two accounts can operate from it — however, both individuals must complete KYC separately.
If the system flags a duplicate account, the support team will reach out for verification. Providing accurate information will resolve the matter without issue. To avoid any suspicion, it's best to notify support in advance.

Here are some common reasons why the app may crash or fail to open, along with their solutions:
1.
Update the App: Older versions can often cause issues. Download the latest APK or update directly from the fbajee85 official site.
2.
Clear Cache: Go to Settings → Apps → fbajee85 → Storage → Clear Cache.
3.
Check Your Connection: Make sure your mobile data or WiFi is working properly.
4.
Restart Your Device: Restarting your phone resolves most issues.
5.
Reinstall the App: Uninstall the app and download it again from scratch.
fbajee85 is fully functional on mobile browsers — no app needed. Open fbajee85.net in Chrome or Safari to access all features.

After logging in to fbajee85, head to the Sports section and "Live" or "In-Play" section shows real-time scores for all ongoing matches. Score, overs, match time, and current odds update live alongside each match.
Bundesliga, cricket, football & tennisand live scores for 30+ sports. For selected matches, Live Streaming- is also available – however, you'll need a balance in your account to view it.
During live betting, odds shift in real time as the score changes, so quick decisions are essential. On the betting odds page Find more detailed information.

Some details can be updated by you directly, while others require support assistance:
You can update these yourself: Profile photo, date of birth (before KYC), email address, and password. Go to Login → Profile Icon → Settings to make changes.
Changes made through Support: To update your registered full name or mobile number, you'll need to submit a photo of your NID along with a selfie for verification. Updates are typically processed within 24–48 hours.
Reach out via Live Chat or email [email protected] with the relevant documents attached. This process is handled manually for security reasons.

Yes, fbajee85 supports a multilingual interface. You can change the language in two places:
1.
Site Header: Click the flag icon or language button in the top right corner and select your preferred language.
2.
Account Settings: After logging in, you can also change the language from Profile → Settings → Language, and your preference will be saved.
Currently at fbajee85 Bangla, English & Hindi languages supported. The language of a game's interface depends on the game provider and may not be changeable directly through fbajee85.

Once the outcome of a game or bet is determined, your winnings Instantly It's credited to your fbajee85 wallet — typically within 1–3 seconds.
Withdrawal time from wallet to bKash/Nagad:
  • Standard members: average 12–20 minutes (up to 2 hours maximum)
  • Gold and above VIP: Priority processing, averaging 5–10 minutes
  • Diamond VIP: Instant Withdrawal Channel Available
For large wins (over ৳50,000): An additional 30–60 minutes may be needed for security verification. Having a completed KYC speeds up the process. On the fast withdrawal page View details.
"" No FAQ results found for this topic.
Contact support directly.
FAQ Guide

Everything You Need to Know About fbajee85

After joining fbajee85, members often have a lot of questions — how to level up in VIP, keep your account secure, use the app, or how quickly you'll receive your winnings. This FAQ page was created so you can find all those answers in one place.

VIP Program One of fbajee85's most exciting features. Regular play earns you points, and reaching higher tiers unlocks perks ranging from cashback to a dedicated account manager. Many Bangladeshi members have already reached the Platinum and Diamond tiers.

Fbajee85 always believes in transparency. Avoid opening multiple accounts, provide accurate information, and Responsible Gaming — Follow these three rules and you won't run into any trouble. fbajee85's policies are designed to protect members, not to penalize them.

For any technical issues — app not loading, scores not updating, or interface language changes — fbajee85's support team is available 24/7 to help. No matter how complex the problem, reach out via live chat for a quick resolution.

Get Help

Can't find what you're looking for? There are other ways to get help

Don't worry if you can't find the answer you're looking for. fbajee85 offers several quick ways to get help.

💬
Live Chat Support
Click the chat icon in the bottom-right corner of the site. Get help in Bengali and have your issue resolved within minutes. Average response time: 2–3 minutes.
Active 24/7
📧
Email Support
For complex issues, email [email protected] with screenshots and a description for faster resolution. Responses are sent within 4–6 hours on business days.
Detailed Help
📖
Terms & Conditions
For any legal questions regarding bonuses, betting limits, withdrawal policies, or account matters, please read fbajee85's detailed Terms page.
Read the Rules →
🛡️
Responsible Gaming Guide
Read the full Responsible Gaming guide to learn about setting gaming limits, taking breaks, or self-exclusion.
View Guide →
🔒
Privacy Policy
Read fbajee85's Privacy Policy to learn how your personal information is collected, stored, and used.
View Policy →
⚡
Fast Withdrawal Guide
To receive your winnings faster, read fbajee85's fast withdrawal guide and instructions for completing KYC.
View →
Get Started Now

Questions answered — now it's time to play!

Join fbajee85 and become part of a community of millions of Bangladeshi members. Get a 100% Welcome Bonus on your first deposit.

Free Registration Just 2 minutes 100% bonus
Register Now Log In
বাংলা